At the Marco Polo Hotel, located in La Massana, we want you to feel like at home, so we offer you all type of services: an outdoor swimming pool, a restaurant, a games room...
You also have an outdoor parking, a laundry service and a ski locker at your disposal. Remember that we don't accept pets in our hotel.
And for a perfect stay anytime of the year, at the Marco Polo Hotel we offer you the services of official guides for all type of excursions and for extreme and adventure sports.
The services of our hotel in Andorra are:
Free hikers activities for hotel guests
All the clients of our hotel have free departures every day with the mountain guides Himàlaia Experience.
Ask for more information about schedules and excursions at reception and sign up to discover Andorra with us!
Hotel adapted for cyclists
We offer multiple amenities for cycling enthusiasts: express laundry service, adapted menus, space for keeping the bicycles and a place to clean them. We have all the services so they can feel at home.
A great gastronomic offer and good cuisine without leaving the hotel.
Company Name: Hotels Andorrans, S.A.U. Tax ID (CIF): A-700666-P Address: Passatge Antònia Font Caminal, 1, despatx 502 - Escaldes-Engordany, Andorra - AD698 E-mail: firstname.lastname@example.org
Purposes and Processing
The processing of data is legitimated in accordance with GDPR (EU) 2016/679, because it is necessary in order to execute the contractual relationship, and to formalise the booking of services and/or products of Marco Polo.
If Marco Polo is authorised to send promotional commercial communications via e-mail, the legitimating basis will be the user's consent.
The collection and processing of your personal data through the booking forms is intended to enable the management of the commercial, accounting and administrative relationship of customers in everything related to the services and accommodation of our hotels.
Moreover, the user may authorise Marco Polo to process their data for promotional and marketing purposes, including the sending of commercial electronic communications for all products and services offered by the hotel and other companies from the SERCOTEL GROUP.
Preservation of data
Your data will be preserved during the validity of the administrative and/or commercial relationship between the interested party and Marco Polo, in addition to the term set by the specific legislation during which this data may be required.
Should the user exercise their rights of elimination or opposition, their data will be blocked and then confidentially destroyed.
Recipients of the data
The third parties responsible for the processing who provide their services to Marco Polo are recipients of the information, with whom the corresponding agreement has been signed in order to guarantee compliance with the GPDR and appropriate security measures.
Your data may be transferred to SAGATU ASOCIADOS COMERCIAL HOTELERA, S.L. and the other companies and hotels from the SERCOTEL GROUP in order to correctly provide the requested services and/or products.
In compliance with the current legislation, your booking details are transferred to the National Law Enforcement and Security Forces.
International data transfer
No international data transfers are planned by Marco Polo
You can exercise your rights of access, rectification, elimination and opposition, portability and limitation to the processing at any time, which are contained in GDPR (EU) 2016/679, by writing to the aforementioned address or via e-mail to email@example.com
The request must specify which of these rights you wish to exercise and must be accompanied with a photocopy of your ID card (DNI) or equivalent identification document.
Possibility to make a complaint
If you are not satisfied after exercising your rights or with the way they were exercised, you may file a complaint before the Spanish Data Protection Agency. Find out more at www.agpd.es
In the event that our data protection policy has to change as a result of legislative changes or criteria emanating from the Data Protection Agency, you will be conveniently informed of any change that may be necessary in order to comply with the law.